Privacy Policy

CAF respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Australian privacy law, including the Privacy Act 1988 and the Australian Privacy Principles where they apply.

Information collected through this website

This website may collect personal information when you choose to contact CAF using the online contact form. This may include your name, email address, telephone number if provided, and any information you include in your message.

Please do not include detailed medical or sensitive health information in the website contact form unless it is necessary for your enquiry.

How your information is used

Information submitted through the contact form is used only for purposes related to your enquiry, such as responding to your message, contacting you regarding an appointment or service enquiry, or providing information you have requested.

Information submitted through the website will not be sold or used for unrelated marketing purposes without your consent.

Health information

You may choose to mention health-related information when contacting CAF. Health information is considered sensitive information under Australian privacy law and will be handled with appropriate care.

The website contact form is intended primarily for general enquiries and appointment-related communication rather than the collection of detailed clinical or medical information.

Any clinical information collected as part of an assessment or treatment consultation is managed separately from this website privacy policy and in accordance with CAF’s professional and privacy obligations.

Disclosure of information

Personal information submitted through the website will not normally be disclosed to another person or organisation without your consent.

Information may be disclosed where required or authorised by law or where reasonably necessary to protect the safety or legal rights of CAF or another person.

Storage and security

Reasonable steps are taken to protect information submitted through the website from loss, misuse, unauthorised access, modification or disclosure.

Information submitted through the contact form may be transmitted or stored electronically through the website hosting and email systems used by CAF.

While reasonable security measures are used, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Website hosting and technical information

Like most websites, the web server may automatically record limited technical information when you visit the site. This may include your IP address, browser type, device type, and the date and time of your visit.

This information may be used for website security, administration and technical operation and is not used by CAF to identify individual visitors unless required for security or legal purposes.

Access and correction

You may request access to personal information CAF holds about you or ask for information to be corrected if you believe it is inaccurate, incomplete or out of date.

Requests can be made using the contact details provided on this website.

Privacy enquiries or complaints

If you have a question or concern about how your personal information has been handled, please contact CAF using the contact details provided on this website.

CAF will endeavour to investigate and respond to privacy concerns appropriately. If you are not satisfied with the response and the Privacy Act applies to the matter, you may also be able to contact the Office of the Australian Information Commissioner (OAIC).

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, CAF’s practices or applicable legal requirements.

Last updated: September 2026